Privacy Policy
We are committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information.
1. Information We Collect:
- Contact Information: Name, address, phone number, email address (collected when you request a quote, place an order, or contact us).
- Order Information: Details of your orders, including products purchased, installation dates, and payment information.
- Website Usage Data: Information about how you use our website (e.g., pages visited, time spent on site) collected through cookies.
- Communication Data: Records of our communications with you (e.g., emails, phone calls).
3. How We Use Your Information:
- Provide Services: To process your orders, schedule installations, and communicate with you about your projects.
- Improve Our Website: To analyze website usage and improve its functionality and user experience.
- Marketing (with consent): To send you promotional materials and updates about our products and services (you can opt out at any time).
- Legal Compliance: To comply with applicable laws and regulations.
4. Information Sharing:
- Service Providers: We may share your information with trusted service providers who assist us with order fulfillment, installation, payment processing, and website maintenance (e.g., installers, delivery companies). These providers are contractually obligated to protect your information.
- Legal Requirements: We may disclose your information if required by law or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Data Security:
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Secure servers and data storage.
- Encryption of sensitive data.
- Restricted access to personal information.
6. Cookies:
- Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings
7. Your Rights:
You have the right to:
- Access your personal information.
- Request correction or deletion of your information.
- Opt out of marketing communications.
8. Contact Us:
- If you have any questions about our privacy policy, please contact us at sales@gatewaycarpet.ca/+1 604-503-1820.